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Posts Tagged ‘1Password’

PLEASE fix the App Store Updates!

31 Jul

As soon as 1Password hit the App Store, I downloaded it to my iPhone with great hope. For those of you who don’t know, 1Password is a password-keeper for the Mac with a great reputation. I had never used it.

After downloading the free app and playing with a few settings, I decided that I should also download the desktop version. I figures that I would at least give me an easier way to input the data.

Both versions seem to offer a wealth of input options and before long, I had learned to use the Import from Firefix feature. Simply amazing. It took my entire Keychain and parsed it into useable data in 1Password.

I synced wirelessly with my iPhone in no time at all and was thrilled. Cool stuff, indeed. So cool, in fact, I decided that it was worth an hour or so of my time to input everything from my wallet.

It was after doing so that I found the iPhone app apparently does not have a Wallet section. Odd, I thought, but I guessed that was just to keepthe app free for now.

I noticed, too, that I had a couple of dulicates. No big deal, I’ll just delete them. Problem: the duplicates didn’t show on the desktop app and I couldn’t figure out how to remove unwanted entries from the iPhone app directly.

It was at this point that I realized that there was extra button on the bottom – Wallet. Cool! Weird that it just showed up, but cool that all of my info was there!

Still trying to remove those duplicates, I deleted all the info for one of the entries to see if it would be removed. It wasn’t; instead, there was a blank entry listed. Well, while I was in the app, I decided to remove the Master Password protection (an extra, stronger password for extra sensative items like debit card numbers) from a few website logins.

The iPhone app crashed. Hard. After relaunching, I put in my four digit code only to see all if the pretty icons on my (Customized, finally) Springboard.

It crashes every time I put in the code now. No passwords, no logins, no wallet, no 1Password.

A trip to the support forum showed that the developed, Agile Web Solutions, knows about the problem and has even FIXED it… but that fix is stuck in the whole Apple approval red tape.

I, and countless others, have to wait until Apple approves the update for an app that it already has approved! Until then, 1Password’s rating slides because people review it as worthless when it crashes.

The App Store needs a few tweaks and one if them is definitely the update process. As ridiculous as the whole approval thing is, I can at least understand the motivation behind it. Apple doesn’t want junk in there crashing iPhones and dirtying their image. But why does an UPDATE to a previously approved product have to take a week or two to be approved???

The only exception that I know of so far was the game Aurora Feint. It was pulled from the store altogether after it was discovered to be sending all of your contacts unencrypted over the web! A fix was released immediated and it was reinstated. Why was it fast-tracked? How was it approved in the first place?

And why can’t ALL updates be that quick?!?

I’m bummed. 1Password is exactly what I was looking for but it appears as though the update feature in the App Store is going to cause me to do without for a while. Back to saving everything in Notes, I guess!

 
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